Effective Date: June 9, 2026
Company: Team Zetaverse Limited
Website: www.team-zetaverse.co.uk
At Team Zetaverse Limited (“Team Zetaverse”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our interactive features (including our games and quote calculators), or engage with our scriptwriting and production services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
When you request a quote, book a service, or contact us, we may collect personally identifiable information, such as:
- Contact Information: Name, Company Name, and Phone Number.
- Project Details: Scripts, project briefs, storyboards, and other intellectual property you submit for quoting and production purposes.
- Communication Records: Any correspondence you send to us.
We use Stripe as a secure third-party payment processor for processing deposits and project balances. We do not store your raw credit card numbers or bank account details on our servers. All payment data is handled directly by Stripe in accordance with their strict security protocols. We only retain transaction records (such as session IDs, deposit amounts, and payment statuses) to manage your order.
When you play our interactive games (such as Don’t Stub Ye Toe or Breakout Deluxe), we do not collect personal data. However, we use your browser’s Local Storage to save your game progress (e.g., your High Score). This data remains on your device and is not transmitted to our servers.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Provide Services: Calculate accurate quotes, process your project deposits, and deliver scriptwriting/production services.
- Communication: Contact you regarding your project, arrange call-backs for high-value orders, and respond to your inquiries.
- Security & Fraud Prevention: Monitor for unauthorized activity. As noted in our Security Advisory, we actively monitor for identity theft and CV-harvesting scams performed by bad actors impersonating our brand.
- Process Payments: Facilitate transactions securely via Stripe and maintain accurate billing records.
We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), data analysis, email delivery, and hosting services.
- Legal & Security Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation (including reporting fraudulent entities to Action Fraud UK).
We use administrative, technical, and physical security measures to help protect your personal information. Our custom database architecture explicitly isolates sensitive project briefs and financial records. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
As a UK-based entity, Team Zetaverse Limited adheres to the UK General Data Protection Regulation (UK GDPR). You have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
We utilize standard essential cookies to ensure our website functions correctly (including maintaining session states for payments).
- Game Data: As mentioned, game high scores are stored via localStorage on your local device. You can clear this at any time by clearing your browser cache.
- We do not currently deploy invasive tracking cookies or third-party marketing pixels without your explicit consent.
If you have questions or comments about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
Team Zetaverse Limited
Website: www.team-zetaverse.co.uk
Note: For security reasons, please refer to our Scam Avoidance page to ensure you are communicating with official Team Zetaverse representatives.